Services · Core

Phone Systems

If your phone system is a box on the wall and a bill you’ve stopped reading, it’s probably costing you more for less.

Legacy and hybrid PBX systems quietly age into bad deals: high monthly costs, a handful of concurrent calls, and hardware that gets harder to support every year. Modern cloud telephony flips that equation — more concurrent calls, a direct number for every staff member, and your phone system living in the same place as your email and files.

We handle the full migration to Microsoft Teams Phone: number porting, call flows and auto-attendants, per-user numbers, and Teams-certified handsets for the desks that still want one. One law firm went from roughly $500 a month for two concurrent calls to about $300 a month for five to ten — with every lawyer getting their own direct line.

What we deliver

  • Migration planning and number porting (timelines depend on the carrier — we manage the process and keep you informed)
  • Auto-attendants, call queues and business-hours routing
  • A direct number for every staff member
  • Teams-certified handsets where physical phones are wanted
  • Per-user licensing, supplied and managed

How the engagement works

A fixed quote for the migration, with per-user licensing supplied on an ongoing basis. For managed clients, phone administration folds into the monthly arrangement.

We’re honest about price: we’re not the cheapest, and that’s deliberate. Every proposal comes with a cost-benefit summary so you can see exactly what you’re getting back.

Point at the problem. We’ll optimise it.

Start with a short, no-commitment diagnostic. We’ll look at what you’ve got, tell you what we’d change and what it would save — and if everything’s in great shape, we’ll tell you that too.